Account reports: review and response reports

Response performance for one business: totals, by location, by site, rankings, and exports.

Response performance for one business: totals, by location, by site, rankings, and exports.

The two review feed endpoints moved to Get reviews in the Review data group. Everything else stays here.

You'll need an account token (or a partner token acting as the account).

Prerequisites

  • A bearer token in the Authorization header. Any endpoint that needs no token says so on its own page.
  • The id of each record the call targets. Every endpoint page lists the ids it needs.

Errors

StatusMeaning
401The bearer token is missing, expired or invalid
403The token is valid but the record sits outside your account
422The request failed validation — the response names the fields
500Unexpected server error

Individual endpoints may return more; each page lists its own.

Endpoints

Headline numbers

POST — Get the period's totals for the account: reviews, responses, response rate, rating, response time.

Open →

Performance by location

POST — Get a row per location in the account.

Open →

Performance by review site

POST — Get reviews and ratings by site for the account.

Open →

Lifetime reviews by site

POST — Get all-time totals by site for the account.

Open →

Star rating breakdown

GET — Get how many reviews fall at each star rating.

Open →

Ranking report

POST — Get the account's locations ranked against each other on rating, volume, and response.

Open →

Export to Excel

POST — Download the account's reviews and responses for the period as a spreadsheet.

Open →

Export performance report to PDF

POST — Download a formatted performance report for the account.

Open →


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