Rating breakdown

Overview

Get counts by star rating.

Use this for a distribution chart.

You'll need a token. Send both range_start and range_end to count only that window; otherwise the counts are all-time.

Returns counts per star. Only star values that have at least one review appear.

Prerequisites

  • A bearer token. See Authentication.
  • Optional: a location (store_id), a review site (review_site_id) and a date range (range_start, range_end, both Y-m-d).

Base URL

EnvironmentURL
Productionhttps://production-api.shoutaboutus.com
Developmenthttps://development-api.shoutaboutus.com

Endpoint

GET /api/v1/account/dashboard/get-review-rating-breakdown

Authentication

Partner or Account token

  • store_id must be inside your own account tree; otherwise 422.
  • Without store_id, the figures cover every location the token can see: every location under the partner for a Partner token, the account's locations for an Account token, or only the assigned locations for a user limited to some locations.

Rate limit

120 requests per minute, counted per user (the token’s user). See Rate limits.

Request parameters

ParameterInTypeRequiredDescription
store_idqueryintegerNoOne location. Must exist and be inside your account tree. Leave it out to cover every location your token can see.
review_site_idqueryintegerNoOnly this review site, e.g. 44 for Google. Must be an existing review site.
range_startquerystringNoStart of the window, Y-m-d. Used only together with range_end.
range_endquerystringNoEnd of the window, Y-m-d. Must be on or after range_start. Used only together with range_start.

Request body

None.

Request payload

None.

Response body

data is an object keyed by star value, from "1 Star" to "5 Star". A star value with no reviews is left out, so data is {} when there are none.

FieldTypeDescription
dataobjectReviews per star value. Keys with no reviews are left out.
data.1 StarintegerReviews rated 1 star.
data.2 StarintegerReviews rated 2 stars.
data.3 StarintegerReviews rated 3 stars.
data.4 StarintegerReviews rated 4 stars.
data.5 StarintegerReviews rated 5 stars.

Response payload

{
  "data": {
    "1 Star": 4,
    "2 Star": 5,
    "3 Star": 22,
    "4 Star": 58,
    "5 Star": 134
  }
}

Examples

Success payload

See Response payload.

Error payload

422 Date not in Y-m-d

{
  "message": "The range start field must match the format Y-m-d.",
  "errors": {
    "range_start": [
      "The range start field must match the format Y-m-d."
    ]
  }
}

422 range_end before range_start

{
  "message": "The range_end must be greater than or equal to range start.",
  "errors": {
    "range_end": [
      "The range_end must be greater than or equal to range start."
    ]
  }
}

422 Location outside your tree

{
  "message": "The selected store id does not belong to your company hierarchy.",
  "errors": {
    "store_id": [
      "The selected store id does not belong to your company hierarchy."
    ]
  }
}

422 Review site doesn't exist

{
  "message": "The selected review site id is invalid.",
  "errors": {
    "review_site_id": [
      "The selected review site id is invalid."
    ]
  }
}

429 Too many requests

{
  "message": "Too Many Attempts."
}
StatusMeaning
200Reviews per star value.
401The token is missing, expired or invalid.
422A date isn't Y-m-d, range_end is before range_start, store_id doesn't exist or is outside your tree, or review_site_id doesn't exist.
429More than 120 requests in a minute from this user.
500Unexpected server error.

Example request

curl --request GET \
  --url "https://production-api.shoutaboutus.com/api/v1/account/dashboard/get-review-rating-breakdown?store_id=3007&review_site_id=44&range_start=2026-01-01&range_end=2026-09-30" \
  --header 'Authorization: Bearer <bearer-token>' \
  --header 'Accept: application/json'

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