Respond to reviews

Post a reply to a review on the site it came from, edit or remove a reply, and optionally have AI draft one for you.

Before you can post: the location's review site has to have response posting authorized (see Connect review sites). If it doesn't, saving a response returns a clear error naming connection or posting as the problem, and nothing is posted.

What happens when you save: the response is stored immediately and queued for posting to the live site. Posting usually completes within minutes. Each posted response counts against your plan's response allowance; when you hit the limit you get a clear error with the details in the response headers.

Using AI: Draft a response with AI writes a reply for you in the tone you pick. It doesn't post anything; you review the draft, then save it with Post or edit a response. AI drafts count against a separate allowance on your plan.

You'll need the review_id, which comes from Get reviews.

Prerequisites

• A bearer token in the Authorization header. Any endpoint that needs no token says so on its own page.
• The id of each record the call targets. Every endpoint page lists the ids it needs.

Errors

Individual endpoints may return more; each page lists its own.

Endpoints