Partner reports: performance

Review and response performance across every account and location you manage.

Review and response performance across every account and location you manage: totals, trends, a location leaderboard, and exports.

This is the partner-wide view. For one business, see Account reports: performance, which has the same shape scoped to that account.

You'll need a partner token. Most calls take a date range and optional account or location filters.

Prerequisites

  • A bearer token in the Authorization header. Any endpoint that needs no token says so on its own page.
  • The id of each record the call targets. Every endpoint page lists the ids it needs.

Errors

StatusMeaning
401The bearer token is missing, expired or invalid
403The token is valid but the record sits outside your account
422The request failed validation — the response names the fields
500Unexpected server error

Individual endpoints may return more; each page lists its own.

Endpoints

Headline numbers

POST — Get the totals for the period: reviews collected, responses posted, response rate, average rating, average response time.

Open →

Performance by location

POST — Get a row per location with its reviews, responses, rating, and response rate for the period.

Open →

Performance by review site

POST — Get reviews and ratings broken down by site: Google, Yelp, Facebook, and so on.

Open →

Lifetime reviews by site

POST — Get all-time review totals by site, not limited to a period.

Open →

Export to Excel

POST — Download the review and response feed for the period as a spreadsheet.

Open →

Export performance report to PDF

POST — Download a formatted performance report for the period.

Open →


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