Send a review request

Send a review request to one customer by email, text, or from a kiosk, or send a test to yourself first.

Send a review request to one customer by email or text, from a kiosk, or as a test to yourself before launching a campaign.

For one customer at a time, use Send a review request directly; you don't need a campaign. For many customers, build a campaign (Campaigns) and add recipients (Recipients). The test endpoints send to an address you choose so you can see exactly what a customer would get.

You'll need the store_id, a template, and the customer's email or phone.

Prerequisites

  • A bearer token in the Authorization header. Any endpoint that needs no token says so on its own page.
  • The id of each record the call targets. Every endpoint page lists the ids it needs.

Errors

StatusMeaning
401The bearer token is missing, expired or invalid
403The token is valid but the record sits outside your account
422The request failed validation — the response names the fields
500Unexpected server error

Individual endpoints may return more; each page lists its own.

Endpoints

Send a review request to a customer

POST — Send one customer a review request by email, text, or both, using a campaign's templates.

Open →

Send a review request from a kiosk

POST — Send a review request entered on an in-store device or tablet.

Open →

Send a test email to yourself

POST — Send a campaign's email to an address you choose so you can see it before customers do.

Open →

Send a test text to yourself

POST — Send a campaign's text message to a number you choose.

Open →


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