Plans and entitlements

See the plans available to you, what each one includes, and assign them to your accounts.

Shout About Us configures plans. Partners assign them.

A plan is more than a price. It defines what a location gets: which review sites it's connected to, how often reviews are collected from each, which capabilities are switched on (responses, AI drafts, flagging, review requests, reports, and so on) with their limits, and what it costs. Assign a plan to an account and every location under it inherits all of that automatically.

You can't create or edit plans through the API or the dashboard. Your account team builds them for you. What you can do here is list the plans you have, see exactly what's in each one, assign one to an account, change it, and cancel it.

Two ways a plan can be priced. Some plans bundle everything into a per-location monthly price with allowances per capability and either a hard stop or an overage rate when an allowance is used up. Others meter each capability against a rate card, so you pay for what your locations actually use. Your plans are one or the other; this page and each plan's details tell you which.

You'll need the account's id (or your client_account_id) to assign a plan, and the plan_id, which comes from List your plans.

Prerequisites

• A bearer token in the Authorization header. Any endpoint that needs no token says so on its own page.
• The id of each record the call targets. Every endpoint page lists the ids it needs.

Errors

Individual endpoints may return more; each page lists its own.

Endpoints