Account

Endpoints runnable with an ACCOUNT access token — locations, plans, review sites, reviews & responses, campaigns, QR codes, FAQ/widgets, white-label, email templates.

Endpoints runnable with an ACCOUNT access token — locations, plans, review sites, reviews & responses, campaigns, QR codes, FAQ/widgets, white-label, email templates. Reports live under 'Report Endpoints'.

Terminology

These docs use one name per concept. Where the field name differs, it is given here.

TermWhat it meansField name
PartnerThe top-level tenant. Reaches every account and location beneath it.partner_id
AccountA business within a partner. Owns locations, campaigns and reports.account_id
LocationA single site with its own review-site connections and reviews.store_id

brand appears in some field names and status values as the older name for an account, and store as the older name for a location. They refer to the same records.

Prerequisites

  • A bearer token in the Authorization header. Any endpoint that needs no token says so on its own page.
  • The id of each record the call targets. Every endpoint page lists the ids it needs.

Errors

StatusMeaning
401The bearer token is missing, expired or invalid
403The token is valid but the record sits outside your account
422The request failed validation — the response names the fields
500Unexpected server error

Individual endpoints may return more; each page lists its own.

In this section

Locations

Location CRUD + account-user listing.

Open →

Plans

Account-side plan listing + currently-active plan details for a store.

Open →

Site catalogue

Master review-site catalogue lookup, bulk credential updates across an account, Excel export / import, credential cleanup.

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Per-store sites

Per-store review-site CRUD.

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Read & respond

Single-review reads + response writes (submit / edit / delete).

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AI assistance

Synchronous AI response generation + history.

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Flagging

Account-initiated review flagging — create a flag, check status, read history, fetch the reason catalogue.

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Campaigns

Campaign lifecycle: list, get, cancel, duplicate, template cleanup.

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Audience

Audience upload + recipients listing.

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Test sends

SMS / email / generic / kiosk test sends — preview a review-request before launching the campaign.

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Overage

Email + SMS solicitation overage summaries (post-launch usage billing surface).

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QR codes

List / get / update / delete / duplicate the QR codes an account uses for in-person review solicitation.

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QR templates

Reusable QR templates — design / colours / logo.

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Scan tracking

Public scan endpoint — receives the in-person QR scan event and pings the review-request flow.

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FAQ & widgets

Account self-service: company FAQ blocks, testimonials, gallery images, and review widgets.

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Branding

Per-account white-label: domain, logos, theme, and sender-email branding.

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White-label emails

Per-account email-template customization (copy, regions, delivery method, logs, test sends).

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Links & tracking

Public, unauthenticated links embedded in review-solicitation emails/SMS and landing pages — hit directly by end customers (and their mail clients) via Hashids-encoded codes/tokens, not by the SPA.

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Email templates

Account-token CRUD for campaign email templates (campaign/template/email/*, authentication, no throttle).

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Landing templates

Account-token (and partner) CRUD for campaign landing-page templates (campaign/template/landing-page/*, authentication, no throttle).

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SMS templates

Account-token CRUD for campaign SMS templates (campaign/template/sms/*, authentication, no throttle).

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Automate campaigns

Account-token management of automation campaigns and their upload file-header (column-mapping) configurations, called by account users.

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Landing page

Account-managed hosted marketing landing page (white-label asset).

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Users & profile

Account-side user management and self-service profile (bearer token).

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Google & Facebook

Auth-optional Google Business Profile and Facebook page connection endpoints for a store's review sites.

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Review widget

Endpoints that power the embeddable review widget: fetch a widget's config/feed by unique_id, record view/click activity, and list available widget types.

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Billing & checkout

Account/partner billing-address management and the partner-level checkout preview.

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